Support Tech https://www.manhattantechsupport.com Serving Manhattan and the NY Metro Area Wed, 27 Sep 2017 06:32:09 +0000 en-US hourly 1 https://wordpress.org/?v=4.8 https://manhattantechsupport.bypronto.com/wp-content/uploads/sites/832/cache/2017/09/manhattantechsupport/1326916383.ico Support Tech https://www.manhattantechsupport.com 32 32 Easy fixes to your WiFi issues https://www.manhattantechsupport.com/2017/09/easy-fixes-to-your-wifi-issues/ Tue, 26 Sep 2017 20:00:35 +0000 http://manhattantechsupport.bypronto.com/?p=7111 Easy fixes to your WiFi issues

From answering emails and using online productivity suites to browsing Facebook and streaming YouTube videos, a fast and reliable internet connection is a must. But what do you do when you experience connectivity issues and slow speed? Here are some solutions to five of the most common WiFi worries.

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From answering emails and using online productivity suites to browsing Facebook and streaming YouTube videos, a fast and reliable internet connection is a must. But what do you do when you experience connectivity issues and slow speed? Here are some solutions to five of the most common WiFi worries.

Range constraints

WiFi works via radio waves which are broadcast to all possible areas from a central hub, usually a piece of hardware known as a router. In order to avoid a weak signal in your office, make sure:

  • Your router is placed in a centralized location and not tucked away in the farthest corner of your facility.
  • Your WiFi antennae are either in a fully horizontal or vertical position for optimal signal distribution.

Note that WiFi range constraints can also occur from interference, so if your office is situated in a highly populated area, try changing your router’s channel.

Slow speed

Despite having high-speed or fiber optic internet, slow load times can still occur for a number of reasons. To eliminate this, try the following:

  • Make sure your router is located in the same room as your endpoints.
  • Have more routers to better accommodate a high number of connected devices.
  • Close bandwidth-intensive applications such as Skype, Dropbox, YouTube, and Facebook.
  • Disable your router’s power-saving mode.
  • Create a new router channel to avoid network bottlenecks.

Connection issues

We understand how frustrating it can be when the WiFi network shows up on your device but you just can’t seem to get it to connect. Before you give up, these solutions might help:

  • Determine whether your WiFi connection is the problem or if your internet is down by plugging in your laptop directly into the router via an Ethernet cable. If you get a connection, then your WiFi is the culprit.
  • Reset your router with a paperclip or a pen and hold down that tiny button for about 30 seconds.
  • Try rebooting your device.

Unstable connection

Random drops in WiFi connection can happen from time to time. If this has become a constant nuisance in your office, try the following quick fixes:

  • Move your router to a different spot or even a different room.
  • Avoid having multiple routers in the same location as they can confuse your device.

Network not found

Glitches in the router can result in your WiFi network not appearing at all. Two solutions that can resolve the problem are:

  • Disconnecting the router from the power source and waiting at least 30 seconds before reconnecting it.
  • Checking to see how old your router is; if it’s over three years old, you’re probably due for a replacement.

When you  experience WiFi issues, these tips will help you avoid serious downtime.  But if you’d rather have a dedicated technology provider take care of your hardware needs, give us a call and we’ll be happy to help.

Published with permission from TechAdvisory.org. Source.

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New Office 365 tool for macOS users https://www.manhattantechsupport.com/2017/09/new-office-365-tool-for-macos-users/ Wed, 20 Sep 2017 20:00:22 +0000 http://manhattantechsupport.bypronto.com/?p=7107 New Office 365 tool for macOS users

Microsoft has launched a new tool for Office on Mac called My Workspace. Business users who frequently interact with apps and documents will find this small yet useful tool highly beneficial. Let’s take a closer look at this brand new app.

Office workspace for Mac

My Workspace sits in the Menu bar along the top of the screen and provides macOS users of Office 365 with a quick and easy access to pinned documents, recently accessed files, OneDrive files, Skype calls, and iCloud Calendars.

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Microsoft has launched a new tool for Office on Mac called My Workspace. Business users who frequently interact with apps and documents will find this small yet useful tool highly beneficial. Let’s take a closer look at this brand new app.

Office workspace for Mac

My Workspace sits in the Menu bar along the top of the screen and provides macOS users of Office 365 with a quick and easy access to pinned documents, recently accessed files, OneDrive files, Skype calls, and iCloud Calendars. It also makes their lives easier by offering quick buttons to Word, PowerPoint, Outlook, Excel, and OneNote. You can download the app for free at myworkspace.ms.

The app is the brainchild of four interns at the Vancouver offices of Microsoft Garage, Microsoft’s Washington-based experimental projects division. It was created when the interns were tasked with developing a tool to “add value to a person’s day.”

Benefits to macOS users

For those who use several Office apps at once, My Workspace’s unobtrusive placement and long list of accessibility features will make their Office experience far more efficient.

By clicking the icon located at the right-hand corner of the screen, you can get a quick overview of your day, respond to event invitations in your calendar, and join Skype calls. The intuitive tool determines recently opened files and displays them on the Recent tab, which gives you quick access to your most important documents.

Under the Pinned column, you'll find a full list of recently opened files along with shareable links, making collaboration easier.

Account management and customization features

With My Workspace, you can easily access your Office 365 account settings, making account management a breeze. From this window you can manage Subscriptions, Security & privacy, App permissions, Install status, and other general settings.

What’s more, My Workspace allows you to customize your App Settings, where you can set the number of events and recent documents you can see, and decide which apps you would like displayed in the launcher.

Small yet substantial improvements such as My Workspace make Office 365 a thoroughly convenient business tool. There’s plenty of productivity-boosting functionalities within Office 365 regardless of device, and if you want to explore its useful features, call us today for tips and recommendations.

Published with permission from TechAdvisory.org. Source.

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Goodbye Google Drive app https://www.manhattantechsupport.com/2017/09/goodbye-google-drive-app/ Mon, 18 Sep 2017 20:00:12 +0000 http://manhattantechsupport.bypronto.com/?p=7104 Goodbye Google Drive app

Google Drive app has come a long way since its inception. It’s easy-to-use interface and productivity tools are favored by many companies, which is why we were shocked by the announcement that Google Drive app is officially shutting down. So what now?

Google made an official announcement on its blog that support for Google Drive app will end come December 11th, 2017, and the app will shut down completely on March 12th, 2018. In fact, you’ll start seeing notifications from the app’s user interface come October.

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Google Drive app has come a long way since its inception. It’s easy-to-use interface and productivity tools are favored by many companies, which is why we were shocked by the announcement that Google Drive app is officially shutting down. So what now?

Google made an official announcement on its blog that support for Google Drive app will end come December 11th, 2017, and the app will shut down completely on March 12th, 2018. In fact, you’ll start seeing notifications from the app’s user interface come October.

But you don’t need to search for an alternative solution just yet; the Google Drive service isn’t going anywhere. Despite the desktop app’s departure, you can still access Google Drive’s applications from your web browser and your mobile devices. Even better, Google has rolled out two more ways to access Drive applications and files on your desktop and keep them in sync on all your devices.

Backup and Sync

This consumer app replaces the standalone Google Drive and Google Photos Uploader apps. The way it works and the functionality it offers is pretty much the same as Drive, except all your Drive content will be stored on your computer hard drive rather than in the cloud.

You’ll be able to access files in My Drive, sync selected folders in My Drive, use native applications like MS Word and Photoshop, and sync other folders such as Documents or Desktop.

You won’t, however, be able to access files in Team Drives, stream files on demand, or sync individual files in My Drive. For those, you’ll have to go with the second option called Drive File Stream.

Computer operating systems requirements for Backup and Sync:

  • Windows 7 and up
  • Mac Lion 10.7 and up
  • Linux via drive.google.com

Drive File Stream

Drive File Stream is designed to save businesses and enterprises space on their local drive by providing on demand, cloud access to all Google Drive files from their computer. Features include access to files in My Drive and Team Drives, folders sync in My Drive, individual file sync in My Drive, and use of native applications like MS Word and Photoshop.

You can also make files available for offline access, and since cached files are synced back to the cloud when you’re online, you’ll always have the latest file versions on all your devices.

Computer operating systems requirements for Drive File Stream:

  • Windows 7 and up, no support for Windows Server editions
  • Mac El Capitan 10.11 and up

Drive File Stream allows you to do more with Google Drive, but if you’re sure you’re not going to be using all of its listed features, Backup and Sync is a simpler solution. Stay tuned for more news and updates about Google and its solutions. If you have any questions, just give us a call.

Published with permission from TechAdvisory.org. Source.

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Office 365 threat comes with new techniques https://www.manhattantechsupport.com/2017/09/office-365-threat-comes-with-new-techniques/ Fri, 15 Sep 2017 20:00:28 +0000 http://manhattantechsupport.bypronto.com/?p=7101 Office 365 threat comes with new techniques

If you're using Office 365, you wouldn’t want to miss this news: Online scammers are carrying out a highly customized spear-phishing campaign to steal Office 365 users' credentials and attack organizations internally. Get yourself informed and read on.

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If you're using Office 365, you wouldn’t want to miss this news: Online scammers are carrying out a highly customized spear-phishing campaign to steal Office 365 users' credentials and attack organizations internally. Get yourself informed and read on.

What makes it different from other scams?

The new threat comes in the form of spear phishing, an old familiar method in which hackers send emails that purport to be from trusted sources and dupe you into disclosing sensitive information. In this particular attack, the email messages are admirably well-crafted, making them even harder to spot.

The emails are also rid of the usual telltale signs such as misspelled words, suspicious attachments, and dubious requests. You might have to recalibrate what you know about phishing scams, because this new threat ticks all the boxes that make it look legitimate.

How does it work?

The hackers behind the attack craft personalized messages, pretending to be from trusted sources, such as your colleagues or Microsoft itself, and send them to your inbox. The messages could contain a link or a PDF file that leads to a legitimate-looking landing page. Upon clicking the link, the user will be prompted to enter his or her credentials, which the hacker will use to launch attacks within the organization.

Once they gain control of your account, they might set up new forwarding rules to monitor your communication patterns, which will be useful for their future attacks. They might even use your account to send further phishing emails to your co-workers to collect more sensitive information.

As for the phishing emails with PDF attachments, there will be instructions to fill in username and password to view the document. And once you do, your account is no longer yours.

Another way they can get your credentials is by sending an invoice that requires you to log on to a web portal to view the file. Attackers can also use this technique to trick you into performing a certain action, such as forwarding sensitive information or paying an invoice.

What can you do to stay protected?

Your first line of defense is multi-factor authentication, whereby you use a password and another authentication method -- like an SMS code -- to secure your account. This function is already included in Office 365 and here's a step-by-step guide on how to activate it.

The second line of defense is training yourself and your employees to spot common phishing techniques. In particular, verify the accuracy of the wording and the sensibility of the requests in the messages.

For good measure, your organization can also install an email-validation system which is designed to detect and prevent email spoofing, such as the Domain-based Message Authentication, Reporting and Conformance (DMARC).

Identifying phishing emails and planning and implementing a robust defense system are ways to protect you and your organization against the new Office 365 threat. For tips on how to spot this type of scam and how to plan thorough security practices, contact our experts today.

Published with permission from TechAdvisory.org. Source.

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DR tips for floods and hurricanes https://www.manhattantechsupport.com/2017/09/dr-tips-for-floods-and-hurricanes/ Wed, 13 Sep 2017 20:00:53 +0000 http://manhattantechsupport.bypronto.com/?p=7075 DR tips for floods and hurricanes

The trail of devastation left by Hurricanes Harvey and Irma has reminded us once again that coastlines and even entire regions of the country can be demolished by natural disasters. While catastrophes cannot be prevented, planning around them with a well-crafted disaster recovery (DR) strategy can help minimize the damages and keep your business alive.

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The trail of devastation left by Hurricanes Harvey and Irma has reminded us once again that coastlines and even entire regions of the country can be demolished by natural disasters. While catastrophes cannot be prevented, planning around them with a well-crafted disaster recovery (DR) strategy can help minimize the damages and keep your business alive.

Pay attention to location
First and foremost, your backup site should be in a hurricane-free zone. Ideally, your offsite facility should be located at least 100 miles away from your main location. If this isn’t possible, make sure it is built to withstand wind speeds of 160 mph (as fast as Category 5 storms), and is supported by backup generators and uninterruptible power supplies.

You should also request an upper floor installation or, at the very least, keep critical IT equipment 18 inches off the ground to prevent water damage.

Determine recovery hierarchy
Certain parts of your IT are more mission-critical than others. Ask yourself which systems or data must be recovered in minutes, hours, or days to get your business back to running efficiently.

For example, you may find that recovering sensitive customer information and e-commerce systems take priority over recovering your email server. Whatever the case may be, prioritizing your systems ensures that the right ones are recovered quickly after a disaster.

Use image-based backups
Unlike fragile tape backups, image-based backups take “snapshots” of your systems, creating a copy of the OS, software, and data stored in it. From here, you can easily boot the virtual image on any device, allowing you to back up and restore critical business systems in seconds.

Take advantage of the cloud
The cloud allows you to host applications and store data in high-availability, geo-redundant servers. This means your backups can be accessed via the internet, allowing authorized users to access critical files from any device. Expert technicians will also watch over and secure your backups, allowing you to enjoy the benefits of enterprise-level backup facilities and IT support.

Back up your data frequently
Back up your data often, especially during disaster season. If your latest backups were created on the 15th of September and the next storm, Hurricane Jose, makes landfall on the 28th, you could lose nearly two weeks of data.

Get in the habit of replicating your files at the end of each day, which should be easy if you’ve opted for image-based backups.

Test your DR plan
After setting up your backups, check whether they are restoring your files accurately and on time. Your employees should be drilled on the recovery procedures and their responsibilities during and after disaster strikes. Your DR team should also be trained on how to failover to the backup site before the storm hits. Finally, providers, contractors, and customers need to be notified about how the hurricane will affect your operations.

As cell towers and internet connections may be affected during this time, make sure your company forums are online and have your employees register with the Red Cross Safe and Well website so you can check their statuses.

It’s nearly impossible to experience little-to-no disruptions during disasters like Harvey or Irma, but with the right support, you can minimize downtime. If you’re concerned about any natural disasters putting you out of business, call us today. We offer comprehensive business continuity services that every company must have.

Published with permission from TechAdvisory.org. Source.

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Improvements on the new Outlook webmail https://www.manhattantechsupport.com/2017/09/improvements-on-the-new-outlook-webmail/ Tue, 12 Sep 2017 20:00:01 +0000 http://manhattantechsupport.bypronto.com/?p=7072 Improvements on the new Outlook webmail

Organizing email is an important but time-consuming task. An email system that lets employees spend less time sorting messages and adjusting settings and more time working is an easy way to improve your business. If your company uses Outlook.com, here are some new features that help.

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Organizing email is an important but time-consuming task. An email system that lets employees spend less time sorting messages and adjusting settings and more time working is an easy way to improve your business. If your company uses Outlook.com, here are some new features that help.

Easy elimination of unwanted emails

Employees spend an excessive amount of time poring through both important and junk emails. In the redesigned Outlook.com, it takes only three clicks to block unwanted emails, helping you to organize your mailbox better and faster. Simply click on the Sweep function to configure inbox preferences like blocking incoming emails from specific senders or automatically deleting 10-day-old messages.

In case you accidentally delete important messages, you can use the “undelete” function to retrieve them without the assistance of IT staff.

New security features

When you log in to your Outlook account on a public device or on your laptop using public WiFi, Microsoft will send you a one-time password via SMS. Once you’ve logged out of your account, further attempts by intruders to log in to your account in the same public place will be foiled by this additional safety procedure.

Another security feature is the stealth email address features, which allows you to create a temporary email address. This is particularly useful in situations where you have to provide your email to sign up for a service, e.g., eCommerce or file sharing websites, and you’re not sure whether or not these sites are secure. Using your temporary email address, you can filter incoming emails from suspicious senders or delete them if you suspect that they’re spam.

Social media contacts integration

For users whose business connections extend to their social media contacts, this feature lets you easily sync and consolidate Outlook contacts with contacts from Facebook, Twitter, LinkedIn, and Google Plus. Note that you can choose to sync just one platform, e.g., LinkedIn, to ensure that only professional contacts get synced to your Outlook account.

Minimal advertising

If you spend an inordinate amount of time in your email, a busy interface can be distracting. The new Outlook.com reduces the number of intrusive ads on your screen, unlike in Gmail where ads appear right on top of your most recent email. Although there are ads, they are not prominently placed within your mailbox, and you have some control over the ads that do get shown.

Other enhancements

Other minor but useful enhancements include a bigger reply window, HTML and CSS formatting functionality, folders and category labeling features, increased storage capacity via SkyDrive integration, an improved photo gallery viewer, and more. These are just some of the more useful enhancements on Outlook.com, and Microsoft is expected to add even more in the future.

If you need more productivity-enhancing email features, or if you want to make the most of your existing email functions, call us today for tips and recommendations.

Published with permission from TechAdvisory.org. Source.

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Social engineering exploits Facebook https://www.manhattantechsupport.com/2017/09/social-engineering-exploits-facebook/ Mon, 11 Sep 2017 20:00:05 +0000 http://manhattantechsupport.bypronto.com/?p=7069 Social engineering exploits Facebook

You’ve received a message from one of your Facebook friends. You click on the link not knowing what you’ve gotten yourself into. This describes one of the latest social media adware schemes, which has wreaked havoc on Facebook users worldwide.

What is it?

Little is known about the adware itself or those behind it, but it was uncovered by David Jacoby, senior security researcher at Kaspersky Lab, when he received a Facebook message from one of his friends, only to find out that wasn’t the case.

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You’ve received a message from one of your Facebook friends. You click on the link not knowing what you’ve gotten yourself into. This describes one of the latest social media adware schemes, which has wreaked havoc on Facebook users worldwide.

What is it?

Little is known about the adware itself or those behind it, but it was uncovered by David Jacoby, senior security researcher at Kaspersky Lab, when he received a Facebook message from one of his friends, only to find out that wasn’t the case.

Basically, the adware uses Facebook Messenger to track your browser activity and pushes you to click on malicious ads or give out personal information.

How does it work?

By clickjacking and hijacking credentials of Facebook users, the adware is able to send messages to people in the victim’s contact list. If you’re one of those people, you’ll receive a phony message from your friend’s compromised Facebook account.

The message includes your friend’s name followed by the word “Video,” a shocked face emoji, and a shortened URL. Once clicked, the URL will redirect you to a Google Doc with a blurred photo taken from your friend’s Facebook page, disguised as a video. If you click on the “video”, you’ll be redirected to one of a number of targeted websites based on your browser, operating system, and location.

For instance, if you use Google Chrome, you’ll be sent to a website that looks exactly like YouTube, complete with the official logo. The hoax website will show you a fake error message to trick you into downloading a malicious Chrome extension.

If you’re on Firefox, you’ll be sent to a site with a false Flash Player update notice and a Windows adware executable; the same goes with OS X except the adware is hidden in a .dmg file.

The goal here is to move your browser through a set of websites so tracking cookies can monitor your activity and display malicious ads or you can be “social engineered” to give up confidential information.

How do you avoid falling victim?

Facebook has rolled out a number of automated systems to stop harmful links and files. What’s more, they will provide you with a free antivirus scan if they suspect that your account has been compromised by adware.

Still, you should be very skeptical about any shortened URL links sent to you by your Facebook friends, no matter how long you’ve been friends.

Due to their low key nature as potential security endpoints, cyber criminals are turning to social media platforms as their new medium of choice. To keep your business safe, you need to stay up-to-date and educate your employees. If you have any other questions about social media and how it can impact your business, just give us a call.

Published with permission from TechAdvisory.org. Source.

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Reduce your printing costs with these 5 tips https://www.manhattantechsupport.com/2017/09/reduce-your-printing-costs-with-these-5-tips/ Fri, 08 Sep 2017 20:00:52 +0000 http://manhattantechsupport.bypronto.com/?p=7066 Reduce your printing costs with these 5 tips

Outdated printers, the lack of a printing workflow, and an over-reliance on hard copies may be contributing to your ballooning printing expenditures. With some creative problem-solving and fresh ideas, you could drastically reduce your printing budget.

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Outdated printers, the lack of a printing workflow, and an over-reliance on hard copies may be contributing to your ballooning printing expenditures. With some creative problem-solving and fresh ideas, you could drastically reduce your printing budget. Start by following these five tips.

Replace outdated printers

Outdated and cheap printers may be functional, but they are putting a huge dent in your IT budget.

Any piece of equipment that is seven years old (or older) requires frequent repairs and causes more trouble than it's worth. Because old printers are no longer under warranty, fixing them is more costly and challenging. It’s also difficult to replace parts for old printers because manufacturers have stopped carrying them for models that have been phased out.

When you replace outdated equipment with newer, multi-functional printers, you’re investing in hardware that will pay for itself with increases in productivity and efficiency.

Avoid purchasing unnecessary supplies

A poorly managed printer environment could result in a stockpile of cartridges, toners, and reams of paper. This happens when, for example, an employee uses a printer that’s about to run out of ink and makes an unnecessary request for a new ink or toner. This is more common than you may think, and definitely more expensive.

In the absence of a dedicated printer manager, you can avoid this situation by automating supply replacement. Assign a point person to proactively place orders when supplies are about to run out, so your company can avoid needless purchases.

Impose strict process workflows

Submitting expense reports, filing reimbursements, and other administrative tasks require a proper document workflow. Without a guideline, employees and administrative staff tend to print an unnecessary amount of documents.

Automate your company’s document-driven processes to reduce or prevent redundant print jobs that result in stacks of abandoned documents. Not only is it wasteful, it’s also a security and privacy concern.

Go paperless

Designing a document management solution that reduces paper consumption is the best way to save money. It may not be possible in every department, but those who can do their jobs without printing should be encouraged to do so by management. Printing lengthy email chains that can be discussed in a meeting is just one example of a wasteful practice that should be avoided.

Reduce IT support calls for printing issues

Calling your company’s IT guys to assist with problems like paper jams, printer Wi-Fi issues, and other concerns reduces employee frustration. You and your IT personnel could avoid dealing with these productivity killers by identifying the problem areas of your print environment. Then, you can work on solutions specific to your office, such as drafting a printing workflow, or getting help from document management experts who can recommend time- and budget-saving solutions.

Having a group of experts manage your IT workflow can make your day-to-day operations more efficient and help you save on printing costs. Our experts will gladly recommend best practices and tips on document management. Call us today.

Published with permission from TechAdvisory.org. Source.

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IT Outsourcing: Why Medium-Sized Businesses Should Consider It, Too https://www.manhattantechsupport.com/2017/09/outsourcing-medium-sized-businesses-consider/ Wed, 06 Sep 2017 16:45:39 +0000 http://manhattantechsupport.bypronto.com/?p=6987 IT Outsourcing: Why Medium-Sized Businesses Should Consider It, Too

When you think of outsourcing IT support, you very likely think of start-ups and other small business ventures. That is understandable, as they play an important role for small business, as we've discussed in the past. But IT outsourcing and tech services offer a valuable resource for medium-sized corporations, too.

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When you think of outsourcing IT support, you very likely think of start-ups and other small business ventures. That is understandable, as they play an important role for small business, as we've discussed in the past. But IT outsourcing and tech services offer a valuable resource for medium-sized corporations, too.

In this post, we highlight the ways that outsourcing some of your IT support and office help needs can help to revitalize your established and successful business.

  1. Supplement Your Existing IT Infrastructure
    IT is a big tent. There are issues of security, software development, database management, and more day-to-day needs to contend with. With the advent of cloud computing and storage, it is becoming harder and harder for one person to specialize in every aspect of IT and tech.
     
    If you find that your IT department has a weakness or blind spot, a great way to address the problem area without needing to add another full-time employee is to work with an IT firm to help handle the overflow, providing you an effective and economic long term solution.
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  3. Handle Migrations
    Moving to a new type of software or database can be daunting, but every business will eventually need to upgrade their IT infrastructure in order to stay competitive. If it is time for your business to undertake such an upgrade, then it is a good idea to bring in outside support to help.
     
    When it comes to something like Office 365 migration help is often appreciated. Even though one in five employees in corporate America uses Office 365, it can still be challenging to implement. A team of professionals who understand how a software works will be able to help you ensure that your company needs are being met.
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  5. Offer Training and Guidance
    Innovation and change are at the very heart of the IT field. On the one hand, this provides a lot of exciting chances to improve your business, to become more efficient and more focused. On the other hand, it requires a certain level of flexibility.
     
    Working with an IT company, you can ensure that your tech services team stays on the cutting-edge. They can help you stay current on best practices and help diagnose problems and develop a plan to address any chronic mistakes being made.

If you are experiencing technical troubles or noticing that your tech services are falling short, it might be time to consider the benefits of outsourcing some of your IT needs. They offer the best in support, whether that is stepping in to fill a void, providing guidance, or helping your business stay ahead by upgrading your tech services infrastructure.

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Why Booming Business Is No Reason to Abandon Your Managed IT Services Provider https://www.manhattantechsupport.com/2017/09/booming-business-no-reason-abandon-managed-services-provider/ Mon, 04 Sep 2017 16:37:40 +0000 http://manhattantechsupport.bypronto.com/?p=6980 Why Booming Business Is No Reason to Abandon Your Managed IT Services Provider

Your business has just seen a great deal of success. In fact, you need to start hiring again just to keep up with your new workload. Given that, you think that maybe it's time to start building your own in-house IT services team.

While this is understandable, it is a mistake that all too many start-ups make.

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Your business has just seen a great deal of success. In fact, you need to start hiring again just to keep up with your new workload. Given that, you think that maybe it's time to start building your own in-house IT services team.

While this is understandable, it is a mistake that all too many start-ups make. In this post, we will discuss the reasons why a growing business should continue with their managed IT services.

  1. More Flexible: When your business is experiencing rapid growth, it can be hard to know exactly what your needs will be. With managed IT services, you can grow and shrink your IT services to match your needs. That means that if your spike in needs turns out to be temporary, you will not have overdeveloped your IT infrastructure. On the other hand, if your business continues to grow at the current rate, you will not be burdened with a constant hiring cycle in order to meet your growing needs.
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  3. More Available: Hiring takes time and work. There are resumes to sift through as well as interviews to conduct. If your business is in the process of a rapid expansion, then you are likely already stretched thin. With a reliable managed services provider, you are able to focus on more pressing issues.
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  5. More Independant: When hiring new team members, not only do you need to spend time on the actual hiring process, but there is also a great deal of training required to bring your new employee up to speed. One of the reliable managed services benefits, however, is that the companies who offer these services already have a trained and experienced staff. That means there is no delay between expanding your team and an increase in the productivity.
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  7. More Well Rounded: IT is a big field, much larger than any one person can comfortably master. That means you will need to find different employees who excel in different areas in order to get the very best services. That can quickly spiral to a very costly IT department. With reliable IT management, you are able to have a team of experienced professionals working to ensure that your businesses needs are met.That means that if you are particularly concerned about your website and databases, you still can have an expert maintain your IT security -- an important consideration, considering 55% of all small and medium businesses were the victim of a cyberattack in the past year.

While it might be tempting to see your success as a sign to start building your in house IT services, there are benefits to holding off. You are able to get more expert service with less commitment of resources, thanks to your reliable managed services model.

The post Why Booming Business Is No Reason to Abandon Your Managed IT Services Provider appeared first on Support Tech.

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