Looking for the best and brightest

Support Tech strongly believes that a company is only as good as its team members. We strive to hire the most highly qualified applicants for a wide range of challenging and fulfilling positions and offer our team members competitive compensation packages, advancement opportunities and an exceptional work atmosphere.

We are accepting applications from qualified individuals for the job opportunities listed below. To submit your resume please click on the job name , and then click on the button "Apply for this position" and follow the directions to submit your application.

Please no phone calls or resumes by email.

Systems Admin

The Systems Admin is responsible for installing, supporting, and maintaining advanced networks, servers, virtualization, storage, desktops, and communication devices at client sites. The SA configures the equipment and software in accordance with our technical standards as adapted to specific client business needs, trains the customer on the solution, and documents the solution for ongoing support. The SA may serve as the project manager lead, as a member of an implementation team on larger projects, or work individually to provide the services during support visits or on smaller projects.

We require:

  • At least five year’s experience of increasing levels of technical knowledge and exposure to the following technologies: firewalls, networking, routing, server administration, active directory, SQL, Exchange, virtualization (Hyper-V and VMware), and disaster recovery.
  • Technical certifications - Actually, we don’t require this. We are more concerned about what you know than by your test taking abilities, but we won’t count it against you.
  • Focus on customer service - We are passionate about going above and beyond to provide our customers with excellent service. We expect you to be of the same mindset.
  • Demonstrated history of job stability – We invest a lot in our employees. We are looking for candidates who want a career, not a short-term gig.
  • Accountability: Do what you say you’re going to do when you say you’re going to do it.
  • Excellent written and oral communication skills.
  • Flexibility to work evenings, nights, and weekends - On occasion, we do require work outside of our standard business hours to accommodate client needs.

Here are the things you need to know (also known as: what sets us apart from other firms):

  • You’ll work with extremely passionate, driven and experienced technical professionals. This means we recognize (and love) brilliance and hard work.
  • We are totally focused on learning, growing, and mentoring so that everyone can prosper in their careers and add value to Support Tech, each other, and our clients.
  • Relationships are important to us. We provide the highest levels of customer service and strive to always exceed our clients’ expectations. You will too.
  • We love collaborating and working together as a team. We sponsor paintball tournaments, volleyball duals, happy hours and many other activities for our employees.
  • We offer health care, 401K fund contributions, competitive salaries, extremely liberal PTO policy, and a family atmosphere of caring and concern for each team member.
  • As we’re a small company that has worked hard to create processes and metrics to measure our success, you will be on display. This means that when you’re kicking butt, we are going to notice. It also means if you’re playing on Facebook and not working, we’re going to notice.

Want to join us? Are you our IT Guru?

Send us your resume, and a note explaining why you are the right person for this job.

Service Technician - Level 1

Support Tech supports businesses, large and small, with IT resources that drive success. We’re a large, New York City local provider of remote and on-site IT services, network consulting, hardware/software installation and high speed business internet services. Most importantly, we explore cutting-edge, secure solutions that help our clients become more efficient and more connected.

Find your niche.

As a Service Technician – Level 1, you’ll collaborate with experienced and exceptional people to provide first-rate, user-friendly technical support to our valued customers. Over the phone or on-site, you’ll professionally identify, diagnose and resolve our customer’s systems, networking and infrastructure concerns. You’ll be responsible for problem-solving quickly and effectively while keeping the best interest of the customer and company in mind. And we’ll need your help some days after hours, as part of an on-call rotation with other staff.

Develop your skills.

Going in, you need to be familiar with a wide variety of systems and software including: basic networking, email configuration and support (mobile and desktop), and configuration methods in Microsoft Windows XP, 7 and 8 and Mac OSX. We would love it if you had experience with MS Office, Firewalls, VoIP and basic routing. We like to work with people who can communicate clearly and learn quickly. Every day is a new challenge, and we’re constantly seeking ways to help our team get better at what we do.